Capacity to your volume
A contracted word allowance, maximum file size, and files-per-upload policy set around how your team actually works, not a published tier.
Enterprise
Capacity sized to your volume, retention that matches your record-keeping, activity records for audit, and a security review we complete rather than deflect. All on infrastructure we operate and control.
What Enterprise adds
Seats, reviewers, projects, glossary terms, and languages are unlimited on every plan, Enterprise included. What an agreement changes is capacity, retention, visibility, and the paperwork your organisation needs before anything is signed.
A contracted word allowance, maximum file size, and files-per-upload policy set around how your team actually works, not a published tier.
Translated files stay in the workspace without a plan expiry, so your records outlast your subscription period.
A compiled record of actions taken in the workspace, attributed to named users, for internal audit and oversight.
DPA, security questionnaires, MSA and SLA terms, and invoiced billing, handled as part of the process rather than as an exception.
Governance
Confidential translation fails on two things: who could see the document, and who could prove what happened to it. Both are answered in the workspace.
Language service providers
Agencies run the same workflow at higher volume across more stakeholders. Use unlimited projects to separate clients, products, or regions inside the workspace, and bring in as many linguists and reviewers as the work needs without paying per head.
How an agreement comes together
Bring your current process, volume, language pairs, and the formats you actually work in.
Send your questionnaire and your DPA. We answer directly and go as deep as your team needs, under NDA.
Capacity, retention, file limits, support terms, and anything beyond the standard plan are documented in the Order Form.
The workspace is configured to what was agreed, and your team starts working.
FAQ
As a contracted annual allowance sized to your volume, with overage terms set in the Order Form rather than by a published rate.
Both are set in your agreement. The published plans cap file size and files per upload; Enterprise sets them around your content.
File retention is unlimited on Enterprise. Files stay in the workspace until you delete them, with no plan expiry.
Yes. A DPA is prepared for each Enterprise agreement. Send yours or ask for ours.
Yes. Send it with your demo request and we will work through it directly rather than pointing you at a policy page.
Our programme is under way, with Type II expected in 2027. We run on SOC 2 Type II certified infrastructure today, and current security materials are available under NDA during procurement.
Each subscription covers one workspace, and unlimited projects separate work inside it. Where you need isolation beyond the project level, separate environments are scoped and documented in the agreement.
Yes. Integrations, service commitments, separate environments, and any other requirement are expressly scoped, documented, and provisioned before activation - so nothing is assumed on either side.
Enterprise is an annual agreement, invoiced. Payment terms are set in the Order Form.
Yes. The free trial is live and takes no card. Most teams run a real document through it before the security conversation starts.
Get started
Show us how translation moves through your organisation today and what your security team needs to see. We will map the workspace around it.
14 days. 5,000 words. No card required.