Capacity to your volume
Contracted personal character and translated-file capacity, maximum file size, and files-per-upload policy set around how your team actually works, beyond a published tier.
Enterprise
Personal capacity sized to your volume, contracted retention, activity records for audit, and a security review we complete rather than deflect. All on infrastructure we operate and control.
What Enterprise adds
Each translator has a named license; reviewer-only teammates can participate for free. Enterprise defines personal capacity, retention, file limits, support, and procurement terms in an agreement.
Contracted personal character and translated-file capacity, maximum file size, and files-per-upload policy set around how your team actually works, beyond a published tier.
File retention follows the period and terms in your agreement.
A compiled record of actions taken in the workspace, attributed to named users, for internal audit and oversight.
DPA, security questionnaires, MSA and SLA terms, and invoiced billing, handled as part of the process rather than as an exception.
Governance
Confidential translation fails on two things: who could see the document, and who could prove what happened to it. Both are answered in the workspace.
Language service providers
Agencies can use projects to separate clients, products, or regions inside a workspace. Each translating linguist needs a personal license; reviewer-only stakeholders can join for free.
How an agreement comes together
Bring your current process, volume, language pairs, and the formats you actually work in.
Send your questionnaire and your DPA. We answer directly and go as deep as your team needs, under NDA.
Capacity, retention, file limits, support terms, and anything beyond the standard plan are documented in the Order Form.
The workspace is configured to what was agreed, and your team starts working.
FAQ
Per-seat character capacity and any additional-character terms are set in the Order Form. Monthly translated files are unlimited.
Both are set in your agreement. Published plans have file size and monthly translated file allowances; Enterprise sets them around your content.
Enterprise file retention is set in the Order Form.
Yes. A DPA is prepared for each Enterprise agreement. Send yours or ask for ours.
Yes. Send it with your demo request and we will work through it directly rather than pointing you at a policy page.
Our programme is under way, with Type II expected in 2027. We run on SOC 2 Type II certified infrastructure today, and current security materials are available under NDA during procurement.
Licensed translators can join workspaces that share files, projects, glossary, and translation memory. Separate environments are scoped in the agreement.
Yes. Integrations, service commitments, separate environments, and any other requirement are expressly scoped, documented, and provisioned before activation - so nothing is assumed on either side.
Enterprise is an annual agreement, invoiced. Payment terms are set in the Order Form.
Yes. The free trial is live and takes no card. Most teams run a real document through it before the security conversation starts.
Get started
Show us how translation moves through your organisation today and what your security team needs to see. We will map the workspace around it.
14 days. 30,000 source characters. No card required.